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Monday, February 15, 2010

9 ways to be a bad listener...

9 Ways to Be a Bad Listener

We are all told that as we work in our businesses, one of the key skills we can learn
is to listen attentively and with full interest ... to our clients, to our staff and even to our competitors.

How many of these common listening mistakes are you guilty of?

1. The Rehearser: While the other person is talking, the listener is thinking, "Here's what I'll say
next."

2. The Filterer: The listener hears only what she/he wants to hear.

3. The Mind Reader: The listener doesn't hear much of what is being said, because the only
thing on his mind is, "What is HE really thinking?"

4. The Dreamer: The listener’s mind keeps on wandering for no apparent reason.

5. The Identifier: The listener always interrupts the speaker to share his/ her own views.

6. The Comparer: Always focused on assessing the speaker instead of listening to what he has
to say.

7. The Derailer: He betrays the fact that he's bored by changing the subject too quickly.

8. The Sparrer: Quickly discounts whatever is said.

9. The Placater: Agrees with everything that's said in order to avoid conflict.

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